Terms and Conditions – EquipHome
EquipHome – Hardware for every space.
Website: https://www.equiphome.org
Welcome to Equip Home. By accessing our website, browsing our products, placing an order, or engaging with our services, you agree to these Terms & Conditions.
Please read these terms carefully before using our website or purchasing our products.
About EquipHome
EquipHome is a hardware brand offering a range of functional hardware solutions, including cabinet handles, furniture knobs, hooks, profile handles, and related accessories.Our objective is to provide thoughtfully designed hardware solutions that enhance the appearance, functionality, and quality of residential and commercial interiors.
These Terms & Conditions apply to purchases and enquiries made through our website and directly through Equip Home, unless separate written terms have been agreed upon.
Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, photographs, dimensions, finishes, and prices. However, product colours and finishes may appear slightly different because of lighting, photography, and screen settings, Minor variations in dimensions, texture, or finish may occur within manufacturing tolerances.
Product designs, specifications, availability, and packaging may change, Customers are requested to verify dimensions, mounting-hole distances, materials, and compatibility before placing an order.
Such variations do not affect your rights regarding products that are defective, materially misdescribed, or otherwise non-compliant with applicable law.
Pricing & Payments
- Product prices are displayed or communicated in local currency, unless otherwise specified.
- Applicable taxes, delivery charges, and additional fees will be disclosed before purchase confirmation.
- Prices may be updated without prior notice, but changes will not affect an already accepted order unless permitted by law and agreed with the customer.
- Orders are subject to product availability and payment verification.
- Bulk orders, customized requirements, and dealer purchases may be subject to separately agreed quotations and payment conditions.
EquipHome reserves the right to correct genuine pricing or listing errors. Where an error affects an order, we will inform the customer and provide an appropriate cancellation or refund option.
Orders & Confirmation
Submitting a purchase order or purchase request does not automatically guarantee acceptance. A purchase order is considered accepted once EquipHome team confirms it through an invoice, order confirmation, or other written communication.
We may decline an order where a product is unavailable, payment cannot be verified, the delivery location is unsupported, or there is a genuine pricing or listing error.
Any payment received for an order that we cannot fulfill will be refunded in accordance with applicable law(s).
Shipping & Delivery
We aim to dispatch confirmed purchase orders promptly and communicate estimated delivery timelines. However, the delivery time depends on product availability, order quantity, shipping location, and logistics arrangements. Shipping charges, delivery restrictions, and applicable timelines will be communicated before purchase order confirmation. The customers are expected to provide accurate delivery information. Any delays caused by transport disruptions, severe weather, or circumstances beyond our reasonable control may affect delivery schedules. Where a delivery is significantly delayed, customers may contact us for assistance and any remedies available under applicable law(s).
Product Installation & Usage
Certain EquipHome products require correct installation, appropriate fixing accessories, and compatibility with the furniture or surface on which they are mounted. Equip Home is not responsible for damage caused solely by incorrect installation, improper handling, unauthorized modification, or use contrary to supplied instructions.
We recommend installation by a trained professional, wherever necessary. Installation services are not included unless expressly agreed upon.
Returns, Replacements & Refunds
Returns, replacements, and refunds are governed by our separate Refunds & Return Policy. Customers should inspect their products after delivery and report concerns promptly. Eligible concerns may include:
- Damaged products
- Manufacturing defects
- Incorrect products
- Missing items or quantities
- Products materially different from their descriptions
Returns requested solely because of a change of preference are subject to the published return conditions. Nothing in these terms limits any non-excludable consumer rights.
Warranty & Product Quality
Products may carry a warranty where specifically mentioned on the product listing, invoice, packaging, or accompanying documentation. Warranty coverage, duration, and exclusions depend on the applicable product terms. Normal wear and tear, misuse, improper cleaning, unauthorized alterations, and incorrect installation fall outside warranty coverage. We do not represent that every product includes a manufacturer warranty unless expressly stated.
Bulk Orders & Customized Products
Bulk orders, special finishes, made-to-order items, and customized products may require advance payment and additional processing time. Once customization or manufacturing has started, cancellation or return may be restricted as disclosed and agreed before purchase, subject to applicable consumer rights. Customers are responsible for approving final specifications before production.
Intellectual Property
All website content, including the EquipHome name, branding, logos, photographs, designs, descriptions, graphics, and other original materials, is owned by EquipHome or its respective rights holders.
Unauthorized reproduction, distribution, modification, or commercial use is prohibited without appropriate permission.
Website Usage
Users agree not to:
- Use the website for unlawful or fraudulent activities.
- Attempt unauthorized access to website systems or customer information.
- Submit false information or impersonate others.
- Copy or misuse protected content.
- Interfere with website security or functionality.
We may restrict access where reasonably necessary to address unlawful activity, fraud, or security risks.
Limitation of Liability
To the maximum extent permitted by applicable law, EquipHome is not responsible for indirect or consequential losses arising from misuse of products or interruptions outside our reasonable control.
Governing Law & Disputes
In the event of a dispute, customers are encouraged to contact our support team so that the matter can first be resolved amicably.
Subject to applicable consumer protection laws and mandatory jurisdictional rules, disputes will fall under the jurisdiction of competent courts at Chandigarh, India
Changes to These Terms
EquipHome may update these Terms & Conditions to reflect changes in products, operations, website functionality, or legal requirements.
Updated terms will be published on this page with a revised effective date. Changes will not retrospectively alter accepted orders where prohibited by law.
Contact Information
Equip Home
Website: https://www.equiphome.org
Email:
Phone: [Contact Number]
Business Address: [Complete Business Address]
For additional assistance, please refer to our Contact & Support Policy.
EquipHome – Hardware for every space.